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		<title>Transcendental Ghosts (Issue 556)</title>
		<description><![CDATA[In which we learn from an America philosopher a question of discovery We sat at a cozy, small table in a warm nook by the restaurant’s front window, overlooking the Lexington town green where, in a little over two months, we will gather to remember shouts and shots fired that began the American war of [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/02/weekly-sales-thoughts/better-questions-listening/transcendental-ghosts-issue-556/</link>
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		<title>We&#8217;re Recruiting for a Client Engagement Manager</title>
		<description><![CDATA[Position Title:                   Client Engagement Manager Position Summary:         Organize, lead, and manage implementation of Clarity’s client performance improvement and training projects involving multiple client and Clarity team members and work streams. Develop client relationships and identify opportunities to provide additional services. Essential Functions/Responsibilities: Works with client and Clarity sales team members to define best [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/news/were-recruiting-for-a-client-engagement-manager/</link>
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		<title>Conversation Bridges (Issue 555)</title>
		<description><![CDATA[In which we explore questions to get beyond small talk. “How do I get across?”  he called out. I was walking one of the side trails in the woods close to my home in Concord, Massachusetts. A warm December day. The normally frozen ground was soft and the spring-fed creek was a bit wider than [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/weekly-sales-thoughts/prospecting-weekly-sales-thoughts-2/conversation-bridges-issue-555/</link>
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		<title>Webinar Feb. 23 on Strategic Conversations with Clients and Prospects</title>
		<description><![CDATA[Date: February 23, 2012 Title: New Beginnings – Strategic Conversations with Clients and Prospects for the New Year Time: 12:00 PM ET (30 minutes) Fee: Complimentary Host: Nick Miller, President of Clarity Advantage Intended Audience:  small business banking leaders, small business bankers, branch managers, heads of retail and small business, heads of client experience, heads [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/news/webinar-feb-23-on-strategic-conversations-with-clients-and-prospects/</link>
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		<title>Where Do You Feel the Pain (Issue 554)</title>
		<description><![CDATA[In which we recommend questions that ask specifically about performance rather than asking &#8220;where does it hurt?&#8221;  “Why did you come to the Emergency Room?” I was asked. I pointed. “My right knee.” Knee wrapped in an ace bandage, I right-leg-stiff lurched into a local hospital emergency room, then waited…. … until finally I was [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/weekly-sales-thoughts/better-questions-listening/where-do-you-feel-the-pain-issue-554/</link>
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		<title>Don&#8217;t Ask That (Issue 553)</title>
		<description><![CDATA[In which we are reminded not to ask the question, “What keeps you up at night?” So… I was  enjoying a perfectly good conversation with another business owner I’d just met, discussing how our firms had evolved, similarities and differences in our experience, and so on.  And, then he asked me: “What keeps you up [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/weekly-sales-thoughts/better-questions-listening/dont-ask-that-issue-553/</link>
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		<title>Entering Rapport (Issue 552)</title>
		<description><![CDATA[In which we are reminded to “slide into the water” when we greet our clients and prospects rather than arriving in our meetings like a “cannonball.” Just before Christmas, one of our extended family “took sick,” as the saying goes.  We’re a hands-on family so, rather than send her to hospital, we set up shop [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2012/01/weekly-sales-thoughts/entering-rapport-issue-552/</link>
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		<title>This Time, With Feeling (Issue 551)</title>
		<description><![CDATA[In which we are reminded to reflect on the emotional side of business as well as the facts.  “She was mean,” reported my daughter, describing her experience with a physician, not her own, on a recent visit. “Why do you say,” I asked? “She didn’t really care about me. It was all very matter of [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2011/12/weekly-sales-thoughts/better-questions-listening/this-time-with-feeling-issue-551/</link>
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		<title>A Bet They Can Tolerate (Issue 550)</title>
		<description><![CDATA[In which we are reminded to consider the disruption that accompanies change when clients buy our products or services. So….  A funny and wrenching moment in the December 10 Republican Presidential Debate. About a third of the way through,   Governor Romney summarized his view of the Massachusetts health care plan model and President Obama’s plan. [...]]]></description>
		<link>http://www.clarityadvantage.com/wst/2011/12/weekly-sales-thoughts/better-questions-listening/a-bet-they-can-tolerate-issue-550/</link>
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		<title>Positioning Value Audio Tracks Now on iTunes</title>
		<description><![CDATA[Clarity Advantage has assembled seven of its most insightful stories on positioning and selling the value of bank solutions, now available as a podcast on iTunes. To listen, visit http://itunes.apple.com/us/podcast/positioning-value/id486833977. &#160;]]></description>
		<link>http://www.clarityadvantage.com/wst/2011/12/news/positioning-value-audio-tracks-now-on-itunes/</link>
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