News

Keeping Customers From Flying the Coop – Article by Clarity Advantage’s Nick Miller Published in Bank Marketing Magazine

by Nick Miller ~ July 6th, 2010. Filed under: News.

Keeping Customers From Flying the Coop, the latest article written by Clarity Advantage President Nick Miller, has been published in the July/August 2010 issue of Bank Marketing Magazine.

In the article, Miller contends that customer retention tactics in bad times are the same as the ones in good times—only the basics need to be applied more intensively. He offers a refresher on the seven approaches that bring the best results.

Access the article on the Bank Marketing Magazine website at:

http://www.aba.com/NR/rdonlyres/60A41B2A-5F35-11D5-AB86-00508B95258D/67783/Cover_Story_Jul_Aug_101.pdf

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...write when there is something that you know; and not before; and not too damned much after.

- Ernest Hemingway


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