So I Talk A Lot (Issue 424)
Monday, June 29th, 2009In which we learn a technique to deal with dreaded silence and wandering conversation.
“I can’t hear very well, so I talk a lot.”
Archive for June, 2009
Seeing the Flaws (Issue 423)
Monday, June 22nd, 2009In which we’re reminded to dig into details when we ask questions.
If you were to ask me, “how’s your house?” I would say, “Great…. a couple of creaks and groans and… just fine”
However, if you were buying my house, you’d bring your team of inspectors and you’d find a lot to write down on your list: Some unevenness in the brick path to the front door, some sagging in the lawn, a little water staining in the garage, a ding in the upstairs corridor wall.
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Homework (Issue 422)
Monday, June 15th, 2009In which we learn to pay attention to obvious and less obvious loyalties and connections.
June 10, 1993 was a to-live-for June day in Boston; the view from mid-way up the Prudential Center was spectacular. That morning, I called on a senior sales training manager at Gillette in the Prudential Center. He was tall, lanky, and crisply dressed, his moustache precisely trimmed. This call was a VERY big deal – large company, enormous sales force, highly profitable, one of THE Crown jewel companies in Boston.
The Walk to the Door (Issue 421)
Monday, June 8th, 2009In which we are reminded to prepare for the “meeting after the meeting.”
They’ve had a lovely evening together. Dinner, sparkling conversation, and a play, topped off with cappuccino and a deeply chocolate dessert, shared and savored. They’re returning, now, walking up the path toward her front door, both minds spinning.
Stay Close (Issue 420)
Monday, June 1st, 2009In which we’re refresher on the importance of swimming in the water with our clients.
One of my children’s greatest fears is that their mother will become the school nurse in their next school, peering into lice, ears, noses, and throats of friend and foe alike. Ugh!